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Articles on:Troubleshooting
Find solutions when you are struggling with are frequently ask question

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  • Editors tool is not working properly (bug), what should I do?
    Your editor tool is not working properly or you have bug? Please check the 3 below points as a first steps Are you using Google Chrome? Is your Google Chrome up to date? Have you tried private browsing in Google Chrome? (edited) If one anwer is no then please try using the platform with new browser. If the answer is yes to this 3 questions then ask your support teamFew readers
  • My colleagues cannot see creation I have done
    You have created a new content with the editoor tool and you can see this content within the master area however your colleague from another country cannot see it. Countries can only see content that has been validated within the master. So if you have not done it here how you should proceed: Go to your content screen and if your content is the final one, you can change the status from "Not validated" to "Validated" as per below Content Screen Status (https://storage.crisp.chat/users/helpdeFew readers

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