Integration

This section contains no articles.

Users management

This section contains no articles.

Branding

• Brand setup

  When you start using the platform, you can personnalised your brand setting. To do so you need to have a " superadmin" profile. You can then select within the setup section the Color/FOnts/Audios/Ressources / creation sizes and personnalise them to your brand chart. Once set up is done, every person using the platform will have a direct access whne using the editor tool. Brand set up Colors: Set Up yourFew readers

Account Management

This section contains no articles.

Account security

This section contains no articles.

• How to add a font?

  Importing a new font can be done at different levels of the hierarchy. The first level is the Account. The font will be available across the entire platform. The second level is the Brand; the font will be available within the brand where it was imported. The final level is the Project; the font will be available only within the project. It's possible to move a font up a level if needed, using the "Move up" option. For example, if the font is created at the project level and shoulFew readers

• How to create a new color/color chart?

  Create a new color/color chart can be done at different levels of the hierarchy. The first level is the Account. The a new color/color chart will be available across the entire platform. The second level is the Brand; A new color/color chart will be available within the brand where it was imported. The final level is the Project; A new color/color chart will be available only within the project. It's possible to move a color chart up a level if needed, using the "Move up" optioFew readers

• How do I create a new size (image / video / carousel / gif) and configure its size for export?

  A size can be created at different levels of the hierarchy: either at the Account level, at the brand level, or at the project level. If it is created at the Account setup level, the size will be inherited across different brands and projects. If this is created at the brand's setup level, it will be inherited across all of the brand's projects. And if it is created at the project level, it will be inherited across all content within that project. Therefore, you need to position yoursFew readers

• How to create a new "Label"?

  To create a new Label I must have the Setup Admin role Then I choose at what level I want to create my Label. At the Account, Brand or Project level? (https://storage.crisp.chat/users/helpdesk/website/-/b/e/b/f/bebf369a1e109800/capture-decran-2025-10-21-a-15m38s4g.png =200x633) I select the "Account Setup" in the top menu. (https://storage.crisp.chat/users/helpdesk/website/-/b/e/b/f/bebf369a1e109800/capture-decran-2025-10-21-a-15xh8fp2.png =200x56) Then "Labels" (https://sFew readers

• How to move up set-up from project to brand?

  Color set-up Colors: from project setup, select color palette and click "Move up" (https://storage.crisp.chat/users/helpdesk/website/-/b/e/b/f/bebf369a1e109800/image1f5vabn.png =516x400) In case, you have multiple brands, select which brand you want to move color palette up to. Setup up brand selection (https://storage.crisp.chat/users/helpdesk/website/-/b/e/b/f/bebf369a1e109800/image1hxltzf.png =595x400) Font setup Click "Move font up to an upper level" (https://storage.cFew readers